PMI Central Alabama Chapter

Free PMP® Exam Sample Question for October

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Which of the following is an example of listening actively?

A.) Encoding
B.) Decoding
C.) Acknowledging
D.) Sending a Message

Question provided by The PM Exam Simulator: www.pm-exam-simulator.com

Answer & Explanation
Correct Answer: C)

Encoding and Decoding are related to transmitting and receiving information and not to active listening. The speaker is sending the message and the listener is receiving it. Listening actively relates to taking a received message and acknowledging, clarifying and confirming understanding and removal of barriers that adversely affect understanding the message that is sent.

Reference: PMBOK Guide 5th Edition, pages 299

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